DCA SERVICES, INC. (DCA) is committed to maintaining a high standard of privacy and security. We want you to know how we use information collected from our customers and website visitors.
What information is collected?
DCA collects personally identifiable information such as email address, name, mailing address and telephone numbers. Information about your computer hardware and software is automatically detected by DCA, including your IP address, browser type, domain names, access times and referring websites. We also collect and store information in our applications which our customers collect from their own customers, staff, or any other contacts they might have in their Contact List in our applications.
How is information collected?
DCA collects your information through our website (dcaservices.com), phone conversations, faxes sent to us, email conversations with our team, and traditional mail. Information is also collected through direct disclosure, such as manual data entry, uploading documents with contact details and API integration with our online platforms.
Why do we collect personal information?
DCA collects, stores and uses your information to deliver the services and products you have requested. We also use your information to inform you of products or services offered by DCA and our partners. DCA tracks the website visits and site traffic within dcaservices.com for marketing purposes only.
Cookies
Cookies are very small text files that are stored on your computer when you visit most websites. They are used by websites to tailor information and marketing messages to better suit your needs, as well as to store login or personal information for your convenience. Cookies cannot run programs or deliver viruses to your computer. Like most web site providers, we use cookies to generate statistics about how many people visit our site and how people use our website. Most web browsers are set by default to accept cookies; however, you have the ability to decline them. You can decline cookies by modifying your browser setting.
How do we use and disclose personal information?
DCA uses certain personal information to send messages to recipients, as requested by our customers. If you provide any personal information relating to individuals to us for these purposes, you must only do so where you have the necessary consents and rights to do so. We use personal information to perform tasks authorized by our customers, including financial transactions, provisioning of services, and resolving complaints. DCA may also be required to share personal information with our third party IT providers who provide us with infrastructure and services required to operate and maintain our service. We may use the personal information and other information we collect about use of the Service to improve the quality of the Service we provide. We may also use it to provide customer support and maintenance, to ensure the integrity of the data that we collect and hold and to market our Services to current or prospective customers, where they have consented to this. We may also disclose personal information if the customer has consented, it is requested in order for a third party to provide us service or we are required by law.
Changes to this policy
DCA reserves the right to make changes to this policy at any time.
Last Updated 2/24/2023