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DCA Announces Release of CCM 6.3 OKLAHOMA CITY (July 9, 2008) -- DCA Services, Inc., a leading provider of outsourced back office solutions for voice, data and wireless communications, today announced the release of CCM 6.3, the newest version of its billing and customer care system. This latest release includes a number of enhancements, including additional flexibility for communications product and service offerings and pricing. CCM 6.3 provides added flexibility in billing à la carte services and bundled packages for wireline, wireless and VoIP customers. This aids communications service providers in launching new, competitive products and services with quick time-to-market and providing customized packages. “DCA is committed to continually enhancing our systems to help communications service providers give their customers what they want and excel in this competitive market,” said Mike Bowman, DCA’s Senior Director of IT and IS. “The enhancements in CCM 6.3 give them more flexibility in their sales and marketing efforts with a billing system that can handle an even wider range of options as new technologies and creative strategies continue to evolve.” Several other enhancements were also added, including increased flexibility in discounting various transactions, which allows expanded options for both short-term special offers and permanent discounted rates for specific customers. CCM 6.3 is part of DCA's complete outsourced back office solutions. Since 1987, DCA has helped telecom companies reduce costs, enhance revenue, protect cash flow and asset values, and improve customer satisfaction with one of the most innovative and flexible systems in the industry and an expert staff dedicated to client success. DCA’s integrated systems and services support all aspects of wireline, wireless and VoIP operations including customer acquisition, provisioning, call center, customer care, billing and payments. For more information, visit www.dcaservices.com or phone 877-322-2455. About DCA Services |
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